Privacy Policy

JB Opals respects your privacy. This policy explains what personal information we collect, why, and what we do with it.

What we collect

• When you order: your name, email address, phone number, and shipping and billing addresses.
• When you email us: your email address and whatever you choose to include in your message.
• Payment details are entered directly with our payment providers (such as PayPal) and are never seen or stored by us.

How we use it

• To process, ship and support your order
• To reply to your enquiries
• To meet our legal and tax obligations

We will only send you marketing emails if you have opted in, and you can unsubscribe at any time.

Who we share it with

We never sell or rent your personal information. We share it only with the services needed to complete your order: our e-commerce platform (Shopify), our payment providers, and our shipping carriers. Some of these providers store data outside Australia, including in the United States and Canada.

Cookies

This site uses a single essential cookie to remember the contents of your cart. We do not use advertising or tracking cookies. Shopify's checkout may set its own cookies to process your order securely.

Security

Your information is held by our service providers on secure systems, and all pages on this site are served over an encrypted connection.

Access, correction & deletion

You can ask to see, correct, or delete the personal information we hold about you at any time. Email us at jewellersbox57@gmail.com. If you are unhappy with how we have handled your information, you can also contact the Office of the Australian Information Commissioner (oaic.gov.au).

Last updated October 2026.